Saturday, December 14, 2013

Vineyard Gate Apartments loves facebook

 So I walked in at a quarter after 10am to inquire about vacancies and their rates. When I walked in I wasn't greeted by the staff in a normal manner. The leasing manager Candace Barth stayed seated at her seat while facebook was clearly open on her desktop. Instead of the appropriate and conventional: " Hi, welcome to Vineyard Gate Apartments how can I help you?" She just stared at me like I was wrong for even coming in. I had to initiate the conversation: Hi I was wondering about your rates and if you had any vacancies? I admit I was dressed a little bummy in some sweats but I felt like she was judging me. Once I sat down and gave her my ID she semi warmed up and put on her plastic facade and we went through the tour like it was on auto pilot. She seems really fake and I was put off by her initial greeting. Even my teenage daughter asked why was she so rude to us when we walked in? First impressions are crucial. Although the tour was fine and the property was lovely, I will never forget how she made me feel as I walked through the door. If Candace Berth is any indication of how Vineyard Gate treats its tenants, I'll look elsewhere for residence. By the looks of these Yelp reviews coupled with the poor customer service I received today, I'll be spending my hard earned money elsewhere. $$$



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